One of the most common questions I get asked in reply emails is what kind of program RPSL would be interested in doing with the other department. This is a hard question to answer, because it depends! It could be as simple as providing brochures or giving a small talk on an educational topic. It could be more informative and involve helping patrons learn a new skill. Either way, our department should be prepared to take the lead. I always have to be careful to emphasize this so that there are no concerns about unpleasant surprises!
Since I can’t tell them exactly what we might want to work on with them, I often try and come up with past examples. Thankfully, I’ve been here long enough to remember what kind of programs we’ve done in the past. This answer is usually sufficient for the people I contact!